10235938900 centerbottom Essays - Food And Drink, Fast Food

10235938900 centerbottom Marek Pongo|@00388578|Managing Capacity in an Operation 950000 Marek Pongo|@00388578|Managing Capacity in an Operation center750007086600 Operation Management Dominos Pizza 950000 Operation Management Dominos Pizza Table of Content 1.0 Introduction P. 2 2.0 Core Background ... . P. 2 3.0 4V Model P. 3/4 4.0 Five Performance Objective P. 4/5 5.0 Input-Transformation-Output ... P. 5/6 6.0 Conclusion P . 7 7.0 ReferencesP.7 Table of Figures Figure 1: 4V Model.. P. 3 Figure 2: Five Performance Objective .P. 4 Figure 3: Input-Transformation-Output P. 6 Introduction The company called Domino's Pizza has made their rank as one of the top world leaders in pizza delivery. Domino's has established in 1960 in the United States and still operates on this present time with high franchised owned stores with international markets (Dominobiz, 2013). In this report, there will be analyzed research through the operation management of Domino's Pizza which core of the operation is explained. Then through my analyzing methods I will define the 4V model which attributes the demand for this service, one of the 5 performances objective for this company, also input-transformation-output diagram for the organization. And at last, provide few conclusions and improvements that Dominos should and could applied for future. The Core and Background of Domino's Company Dominos is operated on the international level through high network of 10,255 company-owned and franchise stores, the stores are located on 50 states and 70 + international markets (Domino's Pizza Annual Report 2012). The company has three business segments that defines the domestic stores and domestic supply chain on the international level. The fundamental asset in this company is to deliver pizza, based on revenue and units, there is no doubt they rank on second largest pizza company in the world. The tagline of you got 30 minutes' in 2007 is to deliver pizza, shows how the rank is essential to them, however if the pizza is late , the customers will receive a free pizza or a voucher. Some countries don't apply the free pizzas (Adamy 2007), on the average analytical system the Domino's system captures over 1.5 million pizzas sold every day, and 15 million miles are pizzas delivered every week (Domino's Pizza Annual Report 2012). This shows quite large number upon delivering pizzas, the orders go through multiple choices such as phone, walk-in to store and internet. After the order is completed the PULSE system will record the orders and the process, in the assembly the staff has to prepare the food from the demand. Next, process of cooking will begin also on the demand and lastly driver's mission is to order on time for customer's demand and quality purposes. Afterward. Customers receive the product and pay the food with t wo choices; cash or debit card option. 4V Model of Domino's Pizza The 4V model is set in four different characteristics in operating process, the sets are volume of output, variety of output, variation of demand and the degree of visibility to customer of production to output. All these elements impact on the cost of the production (Brodie, 2011) 4797519144145 High00 High -252483144619 Low00 Low 35807349805 VOLUME VOLUME -27960877659 High00 High 481139591260 Low00 Low 35750544156 VARIETY VARIETY -27940086995 High00 High 4811395842645 Low00 Low 481139599695 Low00 Low 357505748665 VISIBILITY VISIBILITY 35750512700 VARIATION OF DEMAND VARIATION OF DEMAND -279400836930 High00 High Figure 1 Source: Self-Made T he volume for domino's pizza is up to 1.5 million/day high, because the main focus for the company is the delivery rather dines the pizza in the restaurant. This make the Dominos unique from delivering in quality manner. According from annual report Domino's Pizza 2012, they own 10,225 and franchise around the globe therefore; the variety of delivery is high. So, the flexibility is positive for the customers to order whenever their location is, its difference compare to Subway, they just have certain location of delivery and majority of the store is dine in. And the delivery is cost is usually very low. When it comes to peak times, especially Halloween or end of super bowl, the demand is increasing four times than at usual time (Compure APM 2013). However, in United Kingdom the boosts on sales will increase in rain and Euro football (The Telegraph, 2012). Since the demand is high on these peak times, it's essential to prepare more staff and potentially put employers on training session before the peak starts. Come in back to